Services and Fees
Andrew provides individual psychological services to adolescents and adults in person at the clinic and via telehealth. Andrew sees clients with a broad range of mental health issues privately and under funding programs such as Medicare, WorkSafe, TAC, DVA and VOC. Funding and rebates may be available to support access to services with frequently used options described below.
Please be aware that Hone Psychology and Consulting is not a crisis service. Please refer to the Resources page for a list of National and State-based crisis support services and call 000 in case of emergency.
Funding and Rebates
Andrew sees clients under a number of different funding streams. Individuals with a referral and Mental Health Treatment Plan (MHTP) from their GP are eligible to receive a rebate from Medicare for the cost of their face-to-face or telehealth consultations (for a standard consultation, clients receive a $126.50 Medicare rebate). Other common Medicare schemes your GP may recommend include the Bushfire Recovery Access Initiative, Telehealth for people living in rural or remote areas, Chronic Disease Management, and the treatment of specific eating disorders under an Eating Disorder Treatment and Management Plan.
Clients may also see Andrew privately which does not require a referral from your GP or a Mental Health Treatment Plan. Private clients are not eligible for Medicare rebates. You may be able to make a claim through your Private Health Insurance Fund or other third party funding arrangements. Please contact Hone Psychology and Consulting if you would like to discuss your personal situation.
We understand that sometimes it may be necessary to cancel your appointment. While at times this may be unavoidable, clients are encouraged to keep regular appointments to optimise their treatment outcomes.
Late-notice cancellations impact the client's treatment progress, other clients who may have benefited from the session, as well as the psychologist (e.g., preparation time, room rental fee, loss of income from session fee).
Cancellation fees are as follows, payable on the day of the cancelled appointment:
More than 48 hours prior to your scheduled appointment – no fee charged.
Within 48 hours of your scheduled appointment – 50% of the consultation fee will be charged.
Scheduling an appointment confirms your agreement with the above policy.